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      Urgent! Specialist, CX Ops Reporting & Insights - New Markets & EMEA Position in V. kerület - Warner Bros Discovery
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.
Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.
Here you are supported, here you are celebrated, here you can thrive.
Your New Role…
As anAssociate Analyst for CX Data & Insights, you will play a pivotal role in telling our customer’s stories and ensuring their voices are heard across CX, Tech, and Product touchpoints.
This role is focused on supporting stakeholders across EMEA (Europe, Middle East, and Africa)including ongoing reporting to partner teams, launch/event reporting, and ad-hoc requests from stakeholders.
The ideal candidate will consistently display a customer first mindset and demonstrate an ability to leverage writing, data, design, and technology skills to clearly and efficiently communicate actionable insights to stakeholders.
Your Role Accountabilities…
Following major events/launches, use CX data to draft comprehensive readouts that effectively highlight our customers pain points, top opportunities, and what went well.
Support EMEA leadership reporting on the top things to know within the CX space.
Deliver high-quality, timely data analysis in response to ad-hoc insight requests.
Support pre-launch activities, including dashboard creation and requirements gathering.
Build and maintain strong relationships with cross-functional teams, helping to support business decisions as needed.
Strive for more scalable and actionable insights through the use of technology; a mindset of continuous improvement is essential to success in this role.
Qualifications & Experience…
2+ years relevant work experience
Fluency in English, both written and spoken
Analytically driven, with strong writing and communication skills, including being able to provide actionable insights to both technical and non-technical stakeholders as well as senior leadership.
Thrive in a dynamic global environment, collaborating across time zones while demonstrating self-motivation and independent problem-solving skills
Proficient at creating stories by leveraging both qualitative and quantitative data.
Expertise in Microsoft Excel and Powerpoint; experience with Salesforce and Looker is a plus.
The ability to work quickly without compromising the quality or fidelity of insights.
Passionate about building and cultivating a best-in-class customer experience.
Strong interpersonal skills and ability to prioritize requests effectively, balancing the needs of WBD and our customers.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done.
You can find them at along with some insights from the team on what they mean and how they show up in their day to day.
We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros.✨ Smart • Intelligent • Private • Secure
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Unlock Your Specialist CX Potential: Insight & Career Growth Guide
Real-time Specialist CX Jobs Trends in V. kerület, Hungary (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Specialist CX in V. kerület, Hungary using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 755 jobs in Hungary and 21 jobs in V. kerület. This comprehensive analysis highlights market share and opportunities for professionals in Specialist CX roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Warner Bros Discovery is currently hiring and seeking a Specialist, CX Ops Reporting & Insights New Markets & EMEA to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Specialist, CX Ops Reporting & Insights New Markets & EMEA Jobs V. kerület.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Warner Bros Discovery adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Specialist, CX Ops Reporting & Insights New Markets & EMEA Jobs Hungary varies, but the pay scale is rated "Standard" in V. kerület. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Specialist, CX Ops Reporting & Insights New Markets & EMEA typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Specialist, CX Ops Reporting & Insights New Markets & EMEA interview at Warner Bros Discovery, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Warner Bros Discovery's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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